Aira Boutique Hanoi Hotel & Spa

We spent two nights at the Aira Boutique Hanoi Hotel & Spa and had a satisfying experience. The hotel is excellently located, making it easy to explore some of Hanoi's top attractions like Train Street, the French Quarter, and the Old Quarter. The convenience of the location allowed us to make the most of our short stay. We would also like to specifically mention Christine at the reception, who was extremely helpful, friendly, and welcoming. She went out of her way to ensure we had everything we needed for a comfortable stay. Another enjoyable part of our visit was the delightful conversation we had with Mark at the sky bar. The stunning views and Mark's friendly demeanor made our evening truly special.

This is a beautiful hotel but what really shines are the staff. They can't do enough for you. They work around the clock (literally) to make sure you are happy and having a good time. The room is spacious and comfortable and cleaned daily. Breakfast in the top floor restaurant was great with a good choice of buffet as well as an al a carte option too. Special thank to Lily who looked after us really well in the restaurant. Rooftop bar excellent views and staff who are fun and aim to please, offering to re-make your cocktail if you don't like it! The manager Leonard (not his real name) was very funny and entertained us no end. He makes a mean Tom Collins!! We also had 2 incredible massages from the inhouse spa.

This hotel recommended to us and as we were in Hanoi over Christmas we treated ourselves to staying here for three days it was so comfortable the pillows and the bed were amazing you had everything you could possibly need, the breakfast was so plentiful and so much choice, the food in the restaurant was excellent and the staff were exceptionally helpful and knowledgeable. This really is an exceptionally good hotel with excellent staff. Also once you get through the doors it was an oasis of calm away from the hustle and hustle of Hanoi. Location was also excellent.

It was such a beautiful stay for a very affordable price. The staff welcomed us with the most amazing attitude from the moment we walked in, they offered us a refreshing drink and made the whole check-in process a breeze. They decorated our room beautifully and happily answered our questions about things to do around Hanoi. The room was very spacious, clean, and the sound-proofing of the windows kept the busy street sounds away. The location is conveniently in the heart of the old quarter, only about 5-10 min from attractions like Train Street. I would love to stay here again!

Wow, this hotel and staff are outstanding in every way. The staff are so helpful and friendly, the hotel is beautiful, welcoming, clean and well looked after. We stayed one night, from a cruise ship docked at Han long bay , we wanted to experience Hanoi, what a great hotel to stay in, when it’s chaos all around. Vietnam does this well, and this hotel is excellent at creating a peaceful escape from the busy chaotic city. Staff helped us with taxi arrangements, gave us a welcome drink on arrival. Every thought is given to uncertain holiday visitors. The bedrooms are luxurious, spotlessly clean, fluffy towels, a free mini bar, dressing gowns, slippers, toothbrushes etc . Large screen tv with lots of channels. The hotel offers a spa service . We ate in their restaurant, which was the best meal we have ever had in Vietnam, gorgeous food. We also had a free drink from the bar on the roof top, a fabulous end to a busy hot day in Hanoi. We travelled as two couples, and couldn’t find anything to moan about at all. We would recommend this hotel and would definitely stay again. The staff are a credit to this hotel and make it more outstanding than any other I have stayed at. Well done.